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Richmond Events' Business Panel - Internal Communications


Headline findings include:
  • Only 7% of the panel describe their organization’s internal communications as excellent, and 45% as good. 42% feel they’re a mixed bag, some clearly good and some less so.
  • There are 3 primary purposes for an organization’s internal communications: to build support for the organization’s vision, (for) staff motivation / employee engagement and to communicate senior management decisions and viewpoints.  
  • Just over ½ of the panel feels internal communications are essential for keeping their whole organization up to speed with what’s going on.  This is followed by 46% who believe it’s a key motivator in terms of employee engagement.
  • It is further reassuring that only 6% feel internal communications are not that useful and that they can find out what they need by talking to clients.
  • It may be considered somewhat of a surprise that the Comms department doesn’t lead the way in terms of being responsible for an organization’s internal communications, instead 37% of the panel saying it ‘depends on what’s being said’.  The communications department is in 2nd place with 1 in 4 of the panel saying this is the case. 
  • The most popular channels for organizations to communicate with its employees are through email and via the intranet.  These are followed by live events and conferences and the more traditional method of in person; predominately through line managers. 
  • At the other end of the scale only 2% of organizations use LinkedIn and 5% twitter, whilst not a single organization uses YouTube.
  • The majority of the panel are mainly satisfied with the ease in which they can locate information; 18% saying it’s easy and a further 60% saying not too bad.
  • Over two thirds of the panel agree with the statement that social media enables them to reach more people more quickly than before.  A further ¼ are unsure, whereas 6% disagree.
  • Just less than ½ the panel engage with their organization’s internal communications on a daily basis, 30% engage weekly and a further 23% engage whenever they have time.

For full report http://revents.info/l/6ql

Richmond Events' Business Panel Report - Leadership


Our latest report is now available on the topic of leadership. Here are the headline findings and to view the full report please click the link at the bottom.
  • Almost 75% of the panel feel they are good leaders and 13% are prepared to claim they are excellent! 
  • IT are the most are most bullish about their leadership abilities, followed by Marketing and Finance.
  • 100% are honest enough to admit their leadership skills can be improved, be it slightly or significantly.
  • The majority of the panel feel their leadership style involves them supporting and developing their staff (we haven’t asked the staff).  The panel also feel they value input and seek commitment.
  • When asked where improvements can be made in terms of leadership, the most popular responses were relationship building with senior colleagues, followed by better communication skills and encouraging more innovation and creativity.
  • The majority of people have picked up their leadership skills from a combination of people they’ve worked for.  Only 10% say they acquired them from their current boss.
  • The panel has more confidence in their team delivering the strategy and vision of their organisation than they do in the organisation’s leaders.
  • Over 75% of the panel admit at some stage to experiencing anxiety in their role, with the  majority feeling at some point it affects their ability to do the job.
  • Only just over 25% currently admit to having both the desire and ability to one day become the leader of an organisation.
  • Unsurprisingly the current economic situation is the biggest challenge that over half the panel face.  This is followed by growing their businesses and culture change.  Budgets are in 4th place, followed by increased regulation.
  • Good news for David Cameron, less so for Ed Miliband.  Whilst 65% of the panel rate Cameron’s leadership qualities as good or excellent, the corresponding figure for Miliband is 8%.  In terms of being poor / very poor the figures are 8% and 56% respectively.
Download the full report.

For further information please contact David Clark.


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