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Richmond Events' Business Panel Report - Information & Learning


Headline findings include:

  • In terms of gaining learning beneficial to their everyday work role, the main source is via conferences and networking events with over 80% of the panel indicating this as a preferred choice.
  • As for sources of learning in terms of the panel’s personal career development, again the number one source is through conferences and networking events.  This is followed by ‘my personal network’ and membership of an industry association.
  • The highest proportion of the panel, over half, have previously studied for qualifications whilst in the workplace, and a further 13% are currently studying.
  • 85% of the panel are members of their industry association / professional body.  The two most popular benefits of membership are expanding ‘my’ network and sharing best practice.
  • Asked which areas the panel would benefit from further training, the top responses were for leadership training, change management and presentation skills.
  • Asked which other departments the panel feels they would benefit from training about, the number one choice was into the workings of the finance department, with over half the panel indicating an interest in this area.  The next most popular area was into the workings of the CEO with a third of the panel indicating such interest.
  • 30% of the panel read sites / blogs virtually every day, 43% quite regularly. This is much higher than the corresponding figures for readership of the financial press which is 20% every day and 33% quite regularly.
  • Social media – 91% of the panel use LinkedIn for business purposes.  The next highest social media channel is YouTube with just over 1 in 4 of the panel doing likewise.  Only 11% of the panel use Facebook or Twitter within a business context.
For full report http://revents.info/l/6qH

Richmond Events' Business Panel - Internal Communications


Headline findings include:
  • Only 7% of the panel describe their organization’s internal communications as excellent, and 45% as good. 42% feel they’re a mixed bag, some clearly good and some less so.
  • There are 3 primary purposes for an organization’s internal communications: to build support for the organization’s vision, (for) staff motivation / employee engagement and to communicate senior management decisions and viewpoints.  
  • Just over ½ of the panel feels internal communications are essential for keeping their whole organization up to speed with what’s going on.  This is followed by 46% who believe it’s a key motivator in terms of employee engagement.
  • It is further reassuring that only 6% feel internal communications are not that useful and that they can find out what they need by talking to clients.
  • It may be considered somewhat of a surprise that the Comms department doesn’t lead the way in terms of being responsible for an organization’s internal communications, instead 37% of the panel saying it ‘depends on what’s being said’.  The communications department is in 2nd place with 1 in 4 of the panel saying this is the case. 
  • The most popular channels for organizations to communicate with its employees are through email and via the intranet.  These are followed by live events and conferences and the more traditional method of in person; predominately through line managers. 
  • At the other end of the scale only 2% of organizations use LinkedIn and 5% twitter, whilst not a single organization uses YouTube.
  • The majority of the panel are mainly satisfied with the ease in which they can locate information; 18% saying it’s easy and a further 60% saying not too bad.
  • Over two thirds of the panel agree with the statement that social media enables them to reach more people more quickly than before.  A further ¼ are unsure, whereas 6% disagree.
  • Just less than ½ the panel engage with their organization’s internal communications on a daily basis, 30% engage weekly and a further 23% engage whenever they have time.

For full report http://revents.info/l/6ql


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